Privacy Policy - MerchPIM
Effective Date: September 15, 2025
This Privacy Policy explains how MerchPIM (“we,” “us,” or “our”) collects, uses, and protects your information when you use our Shopify application (“Service”).
By installing or using MerchPIM, you agree to the practices described in this Privacy Policy.
Personal Information the App Collects
When you install the App, we automatically access certain information from your Shopify account via secure APIs, including:
- STORE API: Store information like name, email, domain, currency, and settings.
- PRODUCT API: Product information, including images, titles, descriptions, SKUs, inventory, pricing, metafields, tags, and variants.
We may also collect device-related information (browser type, IP address, time zone, cookies) for fraud prevention and performance analytics.
The customer data from your store will be exclusively utilized to deliver our service and will not be sold or shared with third parties for unrelated purposes.
Use of Your Personal Data
We use the information we collect to:
- Enable product versioning, bulk editing, filtering, and media management features.
- Sync product and catalog data within your Shopify store.
- We will communicate with you for support, updates, and service-related notices.
- Prevent fraud and ensure secure access.
- Improve and optimize the App.
Data Sharing
We do not sell or rent your personal information. We may share data only in the following cases:
- With Shopify, as required to run the App.
- With service providers who help us operate the App (e.g., cloud hosting providers).
- If required by law, to comply with valid legal requests by authorities.
Data Retention & Security
- We retain your data only as long as necessary to provide the Service.
- When you uninstall the App, your Shopify access tokens are revoked, and we no longer have ongoing access to your Shopify store data.
- We utilize industry-standard security measures, including SSL encryption, to safeguard data in transit and at rest.
Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:
- Access the personal data we hold about you.
- Request deletion of your data.
- Restrict or object to the processing of your data.
You may exercise these rights by contacting us at the email address below.
Children’s Privacy
Our App is not directed to individuals under 18, and we do not knowingly collect data from children.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. If material changes occur, we will notify you via email or through your Shopify account. Updates are effective when posted on this page.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
support@merchpim.com