Legal & Data Protection

Legal Entity

MerchPIM is operated by MerchPIM, Delaware, USA. Our registered office is located at:

📍 2035 Sunset Lake Road, Suite B-2, Newark, Delaware-19702, USA

Data Ownership & Control

  • All product and store data processed by MerchPIM remains your property.
  • We act only as a data processor, enabling product information management features inside Shopify.
  • We do not sell, rent, or share merchant data for advertising or unrelated purposes.

Data Protection Principles

We are committed to safeguarding your data in accordance with international standards, including GDPR (EU) and CCPA (California, USA) principles:

  • Transparency: We clearly explain what data we collect and how it is used.
  • Purpose limitation: Data is only used to provide and improve our service.
  • Security: All data transmissions use encrypted connections (SSL/TLS).
  • Access control: Only authorized personnel can access systems that process your data.

Retention: Data is retained only as long as necessary to provide our service.

Security Measures

  • Encrypted API connections with Shopify for product and store data.
  • Role-based internal access and monitoring to prevent unauthorized use.
  • Audit logs and version control to maintain accountability.
  • Regular system updates and vulnerability monitoring.

Merchant Responsibilities

As a Shopify merchant using MerchPIM, you are responsible for:

  • Ensuring that the data you upload or process complies with applicable laws (e.g., product legality, copyright, consumer protection).
  • Maintaining access security for your Shopify account (passwords, API keys, etc.).
  • Informing your customers about how their data is used in line with your store’s own privacy policy.

Compliance & International Data Transfers

  • MerchPIM operates globally and may transfer data between the USA and other regions where our infrastructure or partners are located.
  • All such transfers are secured and compliant with international data protection frameworks.

We align with Shopify’s Partner and API data protection standards.

Contact for Legal & Data Protection

If you have any legal or data protection concerns, please contact us at:

📧 support@merchpim.com